Terms & Conditions
Introduction
Please read this document carefully. It contains important information about your rights and obligations as a customer, as well as limitations and exclusions that apply to you.These General Terms and Conditions apply to the sale and purchase of between VinCar Report and you as customer, unless a separate, written agreement is entered into.
Formation of Contract
The representations of VinCar Report’s services and products available through its own and partner websites do not constitute a binding offer. With a customer’s order, the customer submits a binding offer for the formation of a contract. Following the order, VinCar Report will process the order and send a confirmation email to acknowledge receipt. This acknowledgment does not constitute acceptance of the order. The order is accepted through a separate notification or by providing the requested. VinCar Report will send the order details and terms to the customer by email, and these can be accessed by the customer at any time.
License & Ownership
When purchasing a VinCar Report grants the customer a limited, non-transferable, non-exclusive license to access and use the data contained in the report for personal, non-commercial purposes. Once a report has been ordered, it is visible for 30 days, during which you can open it as often as you want.
Restrictions on Access and Use
VinCar Report reserves the right to reject any orders it believes will be used in a way that adversely affects its services. Customers are not allowed to distribute, disseminate, copy, or publish the database containing the, either in whole or in part. Commercial use, resale, and redistribution of VinCar Report , fully or partially, are strictly prohibited. 'Commercial Use' refers to use by individuals or entities engaged in the business of researching, buying, or selling automobiles, the resale or redistribution of, or any business purpose determined by VinCar Report. Automated access to or exploitation of the database (e.g., by screen scraping or similar techniques) is not permitted. If a customer provides a to another party, the customer will not:
- (A) use the information for unlawful purposes;
- (B) provide the information for resale or remarketing;
- (C) provide the information to any motor vehicle manufacturer or its subsidiaries (except during normal dealership operations);
- (D) alter or remove any labels, copyright notices, or ownership information; or
- (E) parse or otherwise extract data.
The customer must not make representations inconsistent with these terms or the information provided in the VR.
Fees & Taxes
The customer will be charged only for a VR where a valid vehicle identification number ('VIN') is provided. Invalid VIN submissions will generate an error message and no fee. If no data is found for a valid VIN, the customer will not be charged. Once an order is accepted, no returns or refunds will be issued.
Billing & Payment
The customer may pay with credit card (American Express, MasterCard, or Visa). All fees are due upon acceptance of the order.
No Right of Withdrawal
All purchases are considered final once VinCar Report has accepted the order and notified the customer. No withdrawals or cancellations are permitted after that point.
Breach, Late Fees & Liability
Invoices unpaid after 30 days will incur late fees at a rate of two percent per month. Customers are liable for all fees (including penalties or misuse-related fees) arising from the use of their account credentials.
Disclaimer
The customer acknowledges that VinCar Report collects data from public records and other sources, which may contain errors or omissions. VinCar Report does not guarantee the accuracy or completeness of VRs. Not all information is available for all regions, and there may be delays between receipt of data and its inclusion in reports. VRs do not offer conclusions about the specifications, condition, history, cost, value, or attractiveness of any vehicle, and customers assume full responsibility for their decisions. If errors are identified and confirmed by an independent VinCar Report data source, the company’s sole obligation is to correct the record.
Limitation of Liability
VinCar Report is liable only for breaches of material contractual obligations (cardinal duties), limited to actual, typical damages incurred. It is not liable for loss of profits, commercial failures, or indirect damages. These limitations apply equally to employees, agents, and representatives.
Indemnification
The customer agrees to indemnify and hold harmless VinCar Report and its agents from any claims or damages, direct or indirect, arising out of the customer's use of VRs, including claims related to missing, incomplete, or inaccurate data.
Data Protection
VinCar Report is committed to protecting the privacy of all visitors to its website and services, including mobile applications. Personal data is processed according to VinCar Report’s Privacy Policy, which can be accessed online. By using the site or ordering services, you consent to the collection and use of your information as outlined in the Privacy Policy. This policy applies only to VinCar Report’s digital properties, not to linked third-party sites.
Governing Law & Contractual Language
These terms are governed by the law of the Dubai International Financial Centre (DIFC), Dubai, UAE, and legal proceedings can be brought in the DIFC courts. The contractual language is English.
Modification & Assignment
VinCar Report may amend these terms at any time, notifying customers via email or similar methods at least six weeks before changes take effect. If the customer does not object within six weeks, the changes become binding. If any provision is invalid, the remainder of the terms remains unaffected, and both parties will replace invalid terms with provisions reflecting the intended economic purpose.