Privacy & Data Protection Policy

 

What Does This Privacy Policy Cover?

vincarreport.com is a product offered by VinCar Report. Our platform provides VinCar, operating both directly and through our network of partners. VinCar Report values your security and privacy. In accordance with UAE Data Protection Law and, where applicable, our Terms of Use, VinCar Report collects information about you when you use or access our websites, contact us through our email addresses, or engage with our web-based products, services, or information (collectively, the “Website Services”), as well as through other interactions and communications with us.

VinCar Report is the data controller of your personal data, determining the purposes and means of processing your information through the vincarreport.com platform and any related services.

This online data protection policy (the “Policy”) outlines the basis on which any information, including personal data, we collect from you or you provide to us, will be processed by VinCar Report. Each time you access or use our Website Services or provide us with information, you consent to the practices described in this Privacy Policy.

This Privacy Policy Covers:

• Who We Are and How to Contact Us
• Personal Data We Collect from You
• Personal Data We Share with Third Parties
• How We Use Your Personal Data and Why
• Who We Share Your Personal Data With
• How We Keep Your Personal Data Secure
• How Long We Store Your Personal Data
• Your Rights in Relation to Your Personal Data
• Marketing Communications
• Our Policy on Minors
• Third-Party Links
• Changes to This Privacy Policy

Who We Are and How to Contact Us

vincarreport.com is operated by VinCar Report, a company dedicated to delivering high-quality vehicle-related services while prioritizing your privacy. Our offerings, including VinCar, financing, insurance, inspections, and more, are designed to enhance your automotive experience through innovative solutions.

Contact Information

Email: support@vincarreport.com
Phone: +971 4 333 6731
Mailing Address: 7 13 St - Ras Al Khor Dubai

Personal Data We Collect from You

We collect various types of information to offer you tailored services, depending on the services you use and how you interact with us. This includes:

• Identity Data: Full name, nationality, age
• Contact Data: Email, phone numbers
• Financial Data: Salary bracket (e.g., above or below 5K) for financing assessments
• Vehicle Data: VIN numbers for history checks and insurance quotes
• Driver Data: Age of driving license (duration since issuance)

Cookies

Cookies are small text files unique to your browser or device, used to remember user preferences and improve browsing experience. VinCar Report uses cookies to track site usage and enhance functionality. We do not use cookies to access other data on your computer or to obtain your email address.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality, enabling navigation, security, and access to core features.
• Referral Tracking and Chat Support
• Site Analytics: Helps us analyze traffic and site performance (e.g., Google Analytics). Data collected is aggregated and anonymous.

Most browsers accept cookies by default. You can adjust your preferences in your browser’s ‘Help’ or ‘Settings’ menu. Visit www.aboutcookies.org for detailed guidance on managing cookies, including on mobile devices.

Personal Data We Share with Third Parties

We only share your data when necessary to provide our services, meet legal requirements, or improve your experience. Main reasons include:

• Service Provision: With partners handling inspections, financing, insurance, etc.
• Legal Compliance: When required by law or authorities.
• Affiliates: Within our group companies to enhance services.
• Marketing & Analytics: With partners supporting promotions and business improvements.
• Data Sales: With your explicit consent, selected partners may receive data like name, contact, vehicle details for offering relevant services and promotions.

Examples of Shared Data:

• Banks: Identity and contact data for loans
• Insurance Companies: Vehicle and driver data for quotes
• Affiliates: Identity and contact details to improve offerings
• Marketing: Contact details for service promotions
• Government: For legal compliance
• Selected Partners: With consent, for marketing and offers

Consent Withdrawal: If you’ve consented to data sales, you can withdraw it anytime by contacting us. This won’t affect past lawful processing.

How We Use Your Personal Data and Why

• Service Delivery: Registering users, providing reports, handling transactions, managing fees, and collecting payments.
• Service Improvement: Analyzing usage to enhance features and develop new services.
• Personalization: Customizing experiences based on your preferences and past interactions.
• Communication: Sending updates, support messages, notifications, and policy changes.
• Marketing & Promotions: Providing tailored marketing and promotional materials.
• Financial Services: Using financial data to assess eligibility and offer financing options.
• Insurance Services: Using vehicle data for accurate insurance quotes and offers.

Legal Bases for Processing:

• Contractual Necessity
• Legal Obligation
• Consent
• Legitimate Interests (when not overridden by your rights)

How Do We Keep Your Personal Data Secure

VinCar Report applies industry-standard security measures, limiting access to your data to authorized personnel under strict confidentiality. Staff receive regular data protection and security training to uphold high standards of care.

How Long We Store Your Personal Data

We retain your data as long as necessary to deliver services and meet legal requirements.

Your Rights in Relation to Your Personal Data

Under applicable laws, you may have rights to:

• Access your data
• Request correction
• Request erasure
• Restrict processing
• Data portability
• Object to processing (including for marketing)
• Withdraw consent at any time

To exercise your rights, contact us at: dataprivacy@vincarreport.com. We may need to verify your identity. We aim to respond within legally required timeframes.

Feedback and Complaints

Your feedback is important. If you have concerns or suggestions regarding how we handle your data, please contact us. We aim to address all matters promptly and fairly.

Marketing Communications

You can opt in or out of receiving marketing communications from VinCar Report at any time.

Our Policy on Minors

Our Website Services are not intended for individuals under 18 years of age.

Third-Party Links

vincarreport.com may include links to third-party websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We reserve the right to update this privacy policy. Changes will be posted on our platform.